Email Open Rates

December 23, 2019

We’ve recently spoken with a few organizations asking about email open-rate expectations. Fantastic question! I thought I’d throw some of the ideas and responses into a single place. Generally speaking, the average open-rate is understood to be around 25% for nonprofits. But that varies wildly. Here is a quick sample of items that influence the […]

Fundraising Intelligence (Donor Data)

November 6, 2019

“Donor retention”, “donor management”, “donor relationship management”, and CRM.  In the nonprofit realm, you’re likely well familiar with these tired terms.  Of course, organizations certainly need to track donations, maintain donor contact info, and generate tax receipts.  If you’re not already already setup with that baseline (digitally and automatically), please contact us — we’d love to help! […]

Why Systems Integration is Hard: Ashley, Bob, Cindy, Dave, Emily, Frank, Gina, and Hank

Imagine you manage a team of corporate event planners, responsible for overseeing each event and ensuring every single detail is arranged and executed.  Your team consists of 8 individuals.  The scale of each event is sufficiently large, requiring you to task each individual.  If any of them fail, the event will be unsatisfactory (at best) or […]

The Responsible Consultant: What project information should my software/web developer provide?

November 10, 2014

Getting right to the point, many (possibly even most) software/web developers will simply hand you the deliverable upon project completion and call it a day. The tools and processes used are often held back, forcing you to always go through them for updates or eventually argue with them to get what you need. Although the […]

Define: Good Consultants

November 8, 2014

This morning, I stumbled across this blog post, describing “Good Consultants vs. Bad Consultants”.  Although it’s a little rough around the edges, the points it makes are important.